Ferry booking FAQ

Thaiferry.co is the website for booking ferry and speedboat tickets in Thailand. It is operated by Andaman Booking Center Part., Ltd. (TAT License 42/00603). You search a route, compare the schedules shown for your date, and pay online.

Open thaiferry.co and choose Book now, or use the search on the home page. Enter the starting point, destination, travel date, and the number of adults, children, and infants. For a round trip, add a return date. Pick a schedule, enter the passenger details, and pay. You receive a ticket code after the booking is confirmed.

Yes. Choose Round trip, then set both the departure date and the return date. The return date must be the same day or later. Each direction is ticketed on its own schedule.

On the booking form, Adult is 12 years and over, Child is 2 to 11 years, and Infant is under 2 years (0–1 year). Enter the real ages so the fare matches the operator’s rule for that trip.

You can search and book future dates that the operator has opened. Availability depends on the route and the season. If a date has no schedule, it is not open for sale yet.

The usual cutoff is 22:00 Thailand time (Asia/Bangkok) on the day before travel. Some trips use an earlier or later cutoff. After the cutoff, that sailing is no longer offered in search and a new online booking is not accepted.

A booking fee may be added on top of the ferry fare. When it is turned on, the percentage and the amount are shown on the booking page before you pay. The standard rate is 5% of the amount due for that booking. The fee is included in the total charged at checkout.

You pay online by card through Stripe, or with PayPal. The total, including any booking fee, is shown before you confirm. The booking is completed after the payment succeeds.

No. A digital ticket is enough. Keep the booking email and the ticket code on your phone and show them at the pier. You can also print the page if you prefer a paper copy.

Bring a valid passport or identification document that matches the passenger name on the booking, and your ticket code. International passengers are responsible for their own passport, visa, and entry requirements.

Arrive at the time printed on your ticket. Many sailings ask passengers to check in at least 90 minutes before departure, and the counter may close about 30 minutes before departure. The exact pier and check-in note on your ticket override this general guide.

Use the departure pier named on your ticket, not only the town name. The same area can have more than one pier. The ticket also lists the destination pier, boat, operator, and departure time.

Changes and cancellations follow the fare rules of the ferry operator for that ticket. Some tickets cannot be changed or refunded. Contact Thaiferry.co with your ticket code and the operator will be checked before anything is changed. A no-show, a late arrival, or a missing ID is not refundable.

Schedules can change because of weather, sea conditions, safety, or an instruction from the authorities. If the carrier cancels the service, passengers may be offered another sailing, travel credit, or a refund of the unused fare. Thaiferry.co will contact you using the email or phone on the booking.

Each operator sets its own baggage limit. Do not carry dangerous or illegal items. Follow the crew’s safety instructions. If you have oversized luggage, ask before you travel so the boat can confirm it.

Thaiferry.co is operated by Andaman Booking Center Part., Ltd., 212 M.8 Khuan Sator, Khuandon, Satun, Thailand 91160. TAT License 42/00603. Website www.thaiferry.co. Email [email protected]. Tel and WhatsApp +66815991936.

Email [email protected], call or WhatsApp +66815991936, or use the contact form at https://thaiferry.co/main/contact. Support hours published on the website are 08:00–20:00 Thailand time. Include your ticket code if you already have a booking.

Open Route & Port Finder at https://thaiferry.co/main/route_port_finder. It lists starting points and destinations that can be booked. Schedules and prices are shown only after you search a date, because they change by operator and season.